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Procedures

 
Measuring Tips:

Few things are more important to installation than correct measuring. It is critical to spend as much time and resources as necessary to obtain these measurements accurately and to be able to communicate them to Sunview and to your installers.

To assist in this, Sunview will have worksheets of typical solariums available in which you can mark important dimensions and in which areas to check are identified. It is a good idea to use these forms wherever possible to ensure accurate collecting and communicating of these measurements.

Downloads:

It is also critical to ensure that all measuring tools and equipment are calibrated regularly. This will obviously limit the possibility of error due to faulty equipment. It is not unusual for a retractable tape measure to be out by as much as ¼ inch (6mm) due to a bent or broken tip!

Specific Measurements:

The measurements that Sunview requires for most projects are:

  1. Length: The distance from one gable end to the other. For projects placed on a pony wall, we want the distance from plywood (or shiplap sheeting) to plywood. For projects without a pony wall, we want the distance from the outside of the 2 x 4 ledge that the solarium mounts onto.
     
  2. Rafter Projection: The horizontal distance from the ridge connection to the plywood sheeting on the pony wall. This is the horizontal length of the rafters.
     
  3. Height at Ridge: The distance from the top of the pony wall, or 2 x 6 ledge, to the top of the ridge ledge.
     
  4. Gable End Projection: The distance from the exterior wall of the house to the sheeting plywood on the front pony wall. This distance must be checked for both gable ends.
     
  5. Pony Wall Height: The distance from the floor to the top of the pony wall. This distance must be checked at both sides of all door openings.
     
  6. Square of Plan: Check to ensure that the diagonal distance from corner to corner of the pony wall, or 2 x 6 ledge, is equal, plus or minus ¼ inch (6mm).
     
  7. Ridge: If the solarium ridge is to be connected to the building fascia board, check the size of the fascia and structural soundness. Note: Sunview will allow for mounting a 2 x 4 ledge between the solarium frame and the building. This ledge is generally covered in flashing and painted to match.
Ordering Procedure:

To be able to deliver exactly what you and your customers want requires that the order be very specific and exact. One of the basic tenets of Quality Assurance is to deliver products that meet the customers expectations. Obviously we must know what those expectations are in order to meet them.

The general procedures that will be followed to ensure this are:

  1. Make a choice between our products.
     
  2. When you are ready to place an order, you will send us a sketch of the proposed solarium, including all information that you have at the time. You can send the sketch via mail or scan the sketch and e-mail it to us. Our contact information is listed here.
     
  3. On receipt of the sketch, Sunview will produce a set of CAD working drawings that will show all the extrusions, acrylic and sizes, doors, windows, connections details etc. These drawings must be inspected, approved or amended, signed by you and returned to Sunview Solariums.
     
  4. On receipt of the signed drawings, Sunview will forward the project to purchasing and to production.
     
  5. Generally it will take approximately 7 days to produce the framework and crate the room.
     
  6. It will take approximately 5 working days for the room to reach you by common courier.
     
  7. If you choose to have us install your project our friendly professional installers typically take three to four days to completely install your product.

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