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Frequently Asked Questions

 
  1. I want to purchase! How do I submit an order?
  2. What are the costs?
  3. What is your warranty and guarantee?
  4. Why use Acrylite instead of glass?
  5. What is Acrylite?
  6. Can I use my Solarium in the winter?
  7. How do I clean my Sunroom, Solarium, Screen Room or Patio Cover?
  8. Can you custom design something especially for me?
  9. Do Solariums leak?
  10. Do Solariums get hot?
  11. Can I use my existing deck or patio?
  12. What colours do you have?
  13. What is Solariums Direct Inc.?
  14. How can I get more information than is available on this Web site?
  15. How do I apply for a career at Sunview Solariums?
  16. Do I need a building permit?
  17. What do I need to measure when designing my Solarium?
  18. Do they make blinds or covers for Solariums?

 

1.
I want to purchase! How do I submit an order?
  • Please read our Procedures in the About section.
  • Whether you are in Canada or the US simply dial our toll free number:
    1-800-973-1867 and speak with our friendly staff. Or use our Contact page for other ways to contact us.
2.
What are the costs?
  • Sunview Solariums are a fraction of the cost of traditional four season rooms.
  • Screen Rooms and Patio Covers: Usually less than $5,000
  • Sunrooms & Solariums: (3 Season) $5,000 - $20,000
  • Sunrooms & Solariums: (4 Season) $20,000 - $100,000
3.
What is your warranty and guarantee?
  • Sunview offers a limited 10 year warranty. To view a sample of the warranty. Click Here.
4.
Why does Sunview Solariums use Acrylite instead of glass?
  • Because Acrylite is an acrylic it is lighter and stronger than glass.
  • Acrylite is also less expensive & easier to work with than glass so we can offer you a much better price.
  • Acrylite is much safer than glass especially in locations prone to tornados and hurricanes.
5.
What is Acrylite?
  • Acrylite is a transparent acrylic (synthetic) material that we use instead of glass.
     
  • Acrylite acrylic features:
    • Attractive: The outdoor feeling of Acrylite creates a handsome decorative focus for your home.
    • Affordable: Not only do you pay less for Acrylite than for safety tempered glass, but ease of handling makes installation less expensive.
    • Comfort: Solar tints reduce extreme heat build up.
    • Design Flexibility: Wider panels mean less superstructural members. Longer panels mean wider rooms. Custom shapes are handled easily.
    • Efficient: Acrylite panels have good insulating properties (up to 50% better than single pane glass), so you can save on the cost of heating.
    • Privacy: Tinted glazing for maximum privacy.
    • Strong: Acrylite panels can stand up to the snow and wind of harsh winters. It's shatter-resistant so it's safer too.
    • Surface Hardness: Generally speaking, the surface hardness of Acrylite is almost the same as that of Aluminium. It is harder than some other plastic sheets but a bit softer than glass. Acrylite may be scratched due to abrasion.
    • Thermal Conductivity: The thermal conductivity of Acrylite is as small as that of phenolics and only 1/6th of that of glass.
    • Warranty: Our limited ten year warranty proves our pride in our product.
    • Water-Clear: Colourless Acrylite is as clear as rock crystal. Its light transmittance rate of 93% means that Acrylite is the most clear material available on the market.
    • Weather Resistance: Acrylite has an extremely excellent resistance to sunlight, weather and both high and low temperatures.
6.
Can I use my Solarium in the winter?
  • Depends where you live and what the weather is outside. Generally speaking people use their Sunview Solarium in all seasons. We don't recommend trying to heat your Solarium when it is -30C outside strictly because of the cost. We have a lot of people that have Christmas parties in their Sunview Solarium.
  • Many people build a Solarium, Sunroom or Conservatory over an outdoor hot tub that they use year round.
7.
How do I clean my Sunroom, Solarium, Screen Room or Patio Cover?
  • Rain will generally clean the exterior. Hose it down once a year if you experience especially dry conditions.
  • Dish soap, and water will clean the interior very well.
  • Commercial cleaners specially designed for acrylic are available through us. Download a copy of our Novus brochure. Contact us for purchasing info.
8.
Can you custom design something especially for me?
  • We custom design all our solariums because we don't want people to have to change their house to suit the solarium. It is more cost efficient to change the solarium to suit your particular application.
  • Read our Procedures guide.
9.
Do Solariums leak?
  • Although leaking has been a major concern for sunroom construction for years Sunview has developed a unique one piece glazing system to eliminate most of the joints in the structure thus reducing the possibility of leaks.
  • Most leaks are caused by faulty installation and our Sunview system makes it easier for contractors to eliminate the leak sources before they happen.
10.
Do Solariums get hot?
  • Without proper air ventilation your Sunroom or Solarium will heat up with the sunlight. To alleviate the problem we install a ventilation system or combination of systems which may or may not include air vents, screens and/or fans* on the opposing walls (Gables), exhaust fans, sliding patio doors and/or regular sized doors.

    *Our Vent-Axia ventilation fans carry a full two year warranty. Controllers allow for manual or automatic control.
  • Our Solariums may also be fitted with blinds or covers on the inside and/or outside if you so please.
11.
Can I use my existing deck or patio?
  • Yes! Our Sunrooms, Solariums, Patio Covers and Screen Rooms can be joined to an existing deck or patio or built up with a pony wall. Our products attach to your house without expensive modifications. If your deck floor has spaces between the floor boards (example: a typical Canadian outdoor deck made with 2 x 6's) you'll need to put a solid layer over top. See our Solarium and Deck Construction Detail.
12.
What colours do you have?
  • The rafters come in bake-painted bronze or white.
  • The acrylic comes in bronze medium tint or clear. (clear not recommended)
13.
What is Solariums Direct Inc.?
  • Sunview Solariums is the manufacturer and Solariums Direct Inc. is the distributor in the US. All our products can be purchased directly from Solariums Direct Inc.
14.
How can I get more information than is available on this Web site?
  • Call Sunview Solariums' toll free number: 1-800-668-2870 and speak with our friendly staff.
  • Use our Contact page and contact us via our Web site or e-mail info@sunviewsolariums.ca
15.
How do I apply for a career at Sunview Solariums?
  • Check for available career opportunities on our Career Postings page.
  • Email or fax us a copy of your resume. Alternatively you can call us or drop in with your resume at one of our showroom locations.
16.
Do I need a building permit?
  • We have the engineering so that you can get a building permit in Canada and the US.
17.
What do I need to measure when designing my Solarium?
  • Please read our section on measuring in our Procedures guide..
18.
Do they make blinds or covers for Solariums?
  • We don't think blinds and covers are really necessary but if you want them blinds and covers are available. contact us for more information and be sure to view our short video on Solarium covers.
     
    Click to Play



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